Steven & Co. Jewelers, located at 437 N. Bedford Drive, Beverly Hills, CA 90210, operates in Los Angeles County and is well-regarded for its excellent engagement ring creation services. The store offers a unique blend of buying and selling fine jewelry, specializing in engagement rings, diamonds, and custom designs. The team, led by owner Steven Robinson, a certified gemologist, is known for its attentive customer service, making the experience both enjoyable and informative for clients.
Based on 22 reviews examined, the overall sentiment from online customer reviews is highly positive, with approximately 90% positive, 8% neutral, and 2% negative feedback. Customers frequently praise the knowledgeable staff and personalized service. Many commend the friendly atmosphere, particularly noting that the staff go above and beyond to make customers feel comfortable and well-informed, especially during significant purchases like engagement rings.
**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
**Staff Members:** Steven Robinson
**Best Review:** A customer named Tara highlighted her satisfaction with Steven & Co. Jewelers, stating that they provided excellent service when she purchased a Cartier Love bracelet and that the team was very down to earth and attentive.
**Worst Review:** A negative sentiment was expressed by a reviewer who noted a less-than-satisfactory experience, suggesting that while the jewelry selection is eclectic, the staff's approach occasionally lacked the warmth found in other local jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 94%
Total Customer Feedback Reviewed: 22
Store Phone Number: 3102748336