Beverly Hills Watch Company, located at 350 North Canon Dr, Suite 16, Beverly Hills, CA 90210, operates in Los Angeles County and specializes in creating custom engagement rings along with a wide selection of fine watches and jewelry. The team of fourth-generation jewelers, including notable staff members Armen and Naira, is dedicated to providing exceptional customer service and craftsmanship. They focus on the buying, selling, and trading of both new and previously enjoyed pieces, ensuring that each piece reflects the unique desires of their clients.
The store has garnered a total of 68 reviews, highlighting a mix of positive and negative sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%
Customer feedback indicates a welcoming atmosphere with many praising the quality of service and the beautiful selection of jewelry. However, there have been complaints regarding customer service experiences, with some customers feeling neglected or unsatisfied with their interactions.
Best Review:
A customer named Robert noted he felt treated like a family friend during his purchase of a Patek watch, emphasizing the team's honesty and professionalism throughout the process.
Worst Review:
Reviewer Alysson expressed frustration over dishonest dealings, claiming the staff's conduct was unprofessional and the pricing was excessively high.
Operating Hours:
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 5 PM
Staff Members:
- Armen
- Naira
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 101
Store Phone Number: 3102757700