An's Jewelry is a well-established jeweler located in Oakland, California, known for offering a variety of services, particularly in engagement ring creation. This family-owned store has garnered attention for its quality craftsmanship and competitive pricing, especially for gold and silver items. With a solid rating of 4.6 from 15 reviews, An's Jewelry stands out by providing custom engagement rings tailored to individual preferences, as well as repair services for existing jewelry.
Customers have often praised the friendly and knowledgeable staff for their excellent service, which is a significant reason many return for all their jewelry needs. However, some feedback notes that the quality of certain products may not meet expectations, particularly with specific items like pearl jewelry.
The store operates from 3411 E 12th St Ste 114, Oakland, CA 94601, and can be reached at (510) 535-0346.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment is observed from approximately 70% of reviews, with a neutral sentiment at 10% and negative sentiment at 20%.
Best Review:
A customer highlighted the affordable prices and excellent customer service, noting the helpfulness of the staff and the quality of the jewelry.
Worst Review:
Another customer expressed disappointment with a product they purchased, feeling that the service received during their follow-up was lacking, indicating a decline in customer care.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 30