Jing Long Jewelry Oakland CA

Jing Long Jewelry, located at 824 Franklin St, Oakland, CA, is a reputable jeweler specializing in the creation of customized engagement rings and jewelry repair services. The store is owned and operated by knowledgeable staff, including David, who is recognized for his honesty and direct service. This family-run business has been a part of the Oakland Chinatown community for over a decade.

The reviews highlight that customers appreciate the fair pricing and quality of jewelry. Many users noted the attentive and helpful nature of the staff, making the experience pleasant while shopping for special pieces. The business has garnered a strong overall rating of 4.6 based on 17 reviews, with sentiments reflecting gratitude for the personalized service received in choosing and designing engagement rings.

Notably, reviewers express trust in David's expertise and the value offered. However, there have been a few concerns regarding pricing transparency and customer communication that potential clients should be aware of.

Operating in Alameda County, Jing Long Jewelry offers services such as jewelry repair, resizing, and custom engagement ring creation.

Phone: +1 510-836-2288

**Operating Hours**:
- Monday: 9:30 AM - 3:30 PM
- Tuesday: 9:30 AM - 3:30 PM
- Wednesday: 9:30 AM - 3:30 PM
- Thursday: 9:30 AM - 3:30 PM
- Friday: 9:30 AM - 3:30 PM
- Saturday: 9:30 AM - 3:30 PM
- Sunday: Closed

**Overall Sentiment from Online Customer Reviews:**
Positive: 80%
Neutral: 15%
Negative: 5%

**Best Review:**
Albert mentioned the attentive and patient nature of the staff who went above and beyond to provide assistance, ultimately leading to a successful engagement ring purchase.

**Worst Review:**
Ron expressed dissatisfaction regarding the handling of his gold purchase, suggesting a lack of honesty in the transaction process, which he later verified independently.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.