Grand Jewelry Repair, located at 3253 Grand Ave, Oakland, CA 94610, is a reputable establishment known for its exceptional engagement ring creation and personalized jewelry services. Operated by a friendly husband and wife team, Que and Christine, this family-owned business has been serving the Oakland community for over 30 years. They offer a wide variety of services including custom engagement ring design, jewelry repair, ring resizing, and cleaning. Clients have praised the attentive and skilled service provided by the staff, who are known for their integrity and reasonable pricing.

Reviews indicate a generally positive sentiment towards the business, highlighting the warm atmosphere and quick service. Customers frequently commend the meticulous craftsmanship and ability to meet unique jewelry needs, particularly when it comes to engagement rings. However, some negative feedback includes mentions of perceived rudeness from staff and frustration with limited information about certain jewelry pieces.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Best Review: Alex noted the exceptional kindness shown by the staff when she needed assistance with clasps for a charm bracelet, describing the service as genuinely helpful and fair in pricing.

Worst Review: D. M. expressed frustration regarding the owner's unwillingness to repair a ring, feeling dismissed and dissatisfied with the service received.

Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 10:00 AM - 4:00 PM|
| Thursday | 10:00 AM - 4:00 PM|
| Friday | 10:00 AM - 4:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |

Staff Members:
- Que
- Christine

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.