Janko Jewelers, located at 309 Thomas L Berkley Way in Oakland, CA, is a cherished destination for those looking to create their dream engagement ring. With a reputation bolstered by around 40 reviews, this store has made a name for itself in Alameda County through attentive services and quality craftsmanship.
The team, led by the friendly owners Nancy and Bill, is known for their personalized approach to jewelry design. They guide customers from the initial concept to the finished piece with dedication and care. Many customers appreciate the genuine conversations and expertise they receive, making the often-overwhelming process of creating an engagement ring feel manageable and even enjoyable. Overall, sentiment about the store is quite positive, with a good percentage of shoppers leaving highly satisfied. Yet, like any establishment, they have experienced some critiques, particularly regarding communication and service consistency.
Customer Sentiment: Roughly 80% of customers are highly satisfied, while 10% have shared neutral experiences and 10% have encountered issues.
Opening Hours:
- Monday to Tuesday: 10:00 AM – 5:30 PM
- Wednesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 11:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Brooke praised Janko Jewelers for their honest recommendations, noting that she was guided to check her warranty instead of being pushed to spend more.
Worst Review: Deana expressed frustration over a miscommunication regarding her ring repair, feeling that the rushed service led to unsatisfactory results.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 50
Store Phone Number: 5108361586