The Gallery of Contemporary Jewelry and Art, located at 3980 Piedmont Ave, Oakland, CA 94611, operates from 11 am to 6 pm, Tuesday through Saturday. This unique store, known for its contemporary jewelry, specializes in custom engagement ring creation and offers a varied selection of pieces designed by local and international artisans. Customers appreciate the dedication of the staff, with particular mentions of Yan, who is noted for her professionalism and ability to facilitate custom orders, attending closely to individual preferences. Services extend beyond just selling jewelry; they also include jewelry cleaning, repair, restoration, and resizing.
Overall, customer reviews indicate a sentiment that leans towards the positive, with approximately 78% positive, 15% neutral, and 7% negative feedback, derived from the 41 reviews analyzed.
Positive reviews highlight the beautiful, unique designs and the helpful, engaging service. Many customers express satisfaction with the personalized attention they received during the ring creation process and appreciate the quality of the finished product. Conversely, some negative reviews point to inconsistent experiences, particularly regarding the timeliness of service and occasional issues with repairs not being completed correctly.
Best Review:
Chris praised the shop for its extensive range of unique items and commended Yan for her outstanding service during his purchase of gold earrings for a special gift.
Worst Review:
Justin encountered several issues with the resizing of rings, noting that the service took longer than expected and that the final results were not satisfactory, leading to a frustrating experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| **Operating Hours** |
|-----------------------|
| Tuesday - Saturday: 11 am - 6 pm |
| Closed Sunday and Monday |
Staff Mentioned:
- Yan
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 5105473455