Montclair Jewelers, located at 2083 Mountain Blvd, Oakland, CA, is a cherished establishment in the community known for its engagement ring creation services. This family-owned business has operated in Alameda County since 1963, and it prides itself on providing personalized service and expert craftsmanship.
The friendly staff, including owner David Coll, is dedicated to helping customers design unique engagement rings that capture their personal stories and styles. Many customers appreciate the genuine care taken to understand their needs during the selection and creation process, contributing to a warm and inviting atmosphere. However, some reviews indicate that experiences can vary, with a few customers mentioning instances of unresponsive service or dissatisfaction with repair work.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 10:00 AM – 5:30 PM
Sunday: Closed
Best Review: Abigail praised the jeweler for their sincere and attentive service while having her watch battery replaced, noting that her experience was quick and pleasant.
Worst Review: Roseanna reported feeling dismissed during her visit and was unhappy with how her concerns were handled by the staff regarding her family's visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 72
Store Phone Number: 5103398547