J Sahadi Jewelers, located at 4206 Piedmont Ave, Oakland, CA 94611, is renowned for its exceptional engagement ring creation services. With a strong community reputation and a collection of 75 reviews, this jeweler specializes in custom designs and offers a variety of jewelry services such as repairs, appraisals, and restorations.
The owner, Jennifer Sahadi, and her dedicated team provide personalized consultations, guiding clients through the engagement ring selection and creation process. Customers frequently praise the meticulous craftsmanship and attention to detail that sets this store apart from others in the area. Their customer service is highly regarded, reflecting a welcoming atmosphere while focusing on individual needs.
However, some reviews noted instances of perceived rudeness from the owner during issues concerning repairs, with a few customers feeling their concerns were dismissed. Despite these criticisms, the positive sentiment surrounding the quality of jewelry and the overall service remains prominent.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%
Best Review:
One customer expressed great satisfaction with the custom engagement ring designed by Jennifer, highlighting the personal touch and attentiveness to their requests throughout the process, resulting in a beautiful finished product.
Worst Review:
Another reviewer described a disappointing experience regarding a ring repair, mentioning a confrontational conversation with the owner, which left them feeling disvalued and ultimately dissatisfied with their service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Mon: Closed
- Tue: 10:30 AM - 5:30 PM
- Wed: 10:30 AM - 5:30 PM
- Thu: 10:30 AM - 5:30 PM
- Fri: 10:30 AM - 5:30 PM
- Sat: 10:30 AM - 5:30 PM
- Sun: Closed
**Staff Members Mentioned:**
- Jennifer Sahadi
Positivity Score: 80%
Total Customer Feedback Reviewed: 84