Jewelry Box of Montclair Oakland CA
Jewel Box of Montclair is a highly regarded jewelry store located in Oakland, CA, known for its exceptional services in engagement ring creation and repair. The store, operated by Reza and his wife, has garnered attention for its friendly atmosphere and personalized service. Customers appreciate the wide selection of jewelry and the quality craftsmanship offered. The store is recognized for its inclusive services, including custom designs and watch repairs, operating within Montclair Village in Alameda County.
With a total of 46 reviews analyzed, the overall sentiment appears to be predominantly positive. The breakdown is as follows:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Positive reviews consistently highlight the exceptional customer service provided by Reza, with many praising his willingness to assist with complex repairs and his detailed knowledge of jewelry. Customers often speak highly of the store’s atmosphere, describing it as welcoming and personal. However, some negative feedback mentions issues with communication and wait times, specifically regarding repairs where customers felt their jewelry wasn’t returned promptly or inquiries were not adequately addressed.
Operating hours for Jewel Box of Montclair are as follows:
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 6 PM
- Sunday: Closed
**Address**: 6116 LaSalle Ave, Oakland, CA 94611
**Phone Number**: (510) 338-0835
**Staff Members**: Reza
Best Review:
Sandy highlighted the exceptional repair work done on her treasured bracelet that no other jeweler would undertake, showcasing the store's commitment to quality and customer satisfaction.
Worst Review:
Helene expressed disappointment over the lack of communication regarding her heirloom jewelry repairs, feeling frustrated over the store's closure during business hours and difficulty in reaching them by phone.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
