Aurum Jewelers, located at 487 Elmwood Avenue, Buffalo, NY 14222, is a premier destination for those seeking exquisite engagement rings and exceptional jewelry services. With over 50 years of experience, Paul Michaels, the owner, and his dedicated staff provide personalized consultations, ensuring customers receive attentive and knowledgeable service during their engagement ring creation process. Aurum specializes in unique, custom designs, alongside a beautiful selection of antique and vintage pieces, making it ideal for couples looking to create a memorable and meaningful ring. They also offer a variety of jewelry services, including resizing, cleaning, and appraisals.
The atmosphere at Aurum Jewelers is welcoming and sophisticated, reflected in the attention given to each customer. Feedback from customers highlights positive experiences with the detail-oriented staff and the high-quality craftsmanship of the pieces created. However, some reviews mention challenges with the store's location and pricing being perceived as high for simple needs.
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 7%
- Negative: 5%
Best Review:
A customer praised Aurum Jewelers for exceptional service in resizing and repairing their family heirloom engagement ring and noted the attention to detail and personal touch provided by Paul Michaels.
Worst Review:
One reviewer expressed dissatisfaction with the perceived high pricing for simple repairs and suggested that the location could be improved for better accessibility.
Opening Hours:
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:30 PM
- Saturday: 10:00 AM - 6:30 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Paul Michaels
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91.5%
Total Customer Feedback Reviewed: 474
Store Phone Number: 7168861300