Main Jewelers, located at 440 Main Street, Buffalo, NY 14202, is a reputable jeweler known for its engagement ring creation and quality customer service. The store specializes in fine gold and diamond jewelry, catering to various occasions and offering personalized pieces. Customers have praised the friendly and accommodating nature of the staff, particularly the owner, Mr. Lee, and his wife, who are dedicated to providing excellent service. However, some reviews express concerns regarding product quality, with experiences of dissatisfaction from a few customers regarding the authenticity of purchased jewelry and perceived inadequacies in customer service.

Operating hours for Main Jewelers are as follows:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed

Customer feedback reflects a balanced perspective based on 39 reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Best Review:
A customer named Chris highlighted the exceptional customer service and the ability to customize pieces at Main Jewelers, noting the willingness to cater to specific requests without additional charge.

Worst Review:
Malik expressed disappointment after buying earrings, believing they were fake and feeling unassisted in pursuing a refund despite showing proof of the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.