King of Diamonds is a reputable jeweler located at 2303 Delaware Ave, Buffalo, NY 14216, specializing in engagement ring creation and other jewelry services. Known for its impressive selection of gold and diamond jewelry, the store offers various services, including custom engagement ring design, jewelry repairs, and a layaway program with only $10 down per item. With a commitment to providing a personalized experience, the store is family-owned and operated for over 40 years, ensuring customers receive knowledgeable service from dedicated staff.

Operating in Erie County, King of Diamonds has garnered a considerable number of reviews, totaling 308 in all. The atmosphere is noted for its welcoming staff, and the store provides a wide range of unique pieces as well as special order options.

However, feedback includes mixed sentiments. While many customers praised the great selection and attractive pricing, there are notable complaints regarding customer service quality and difficulties with returns.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 55%
Neutral Sentiment: 15%
Negative Sentiment: 30%

Opening Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff members include the owner and family, but specific names were not mentioned.

Best Review: A customer highlighted the quality of products and the professionalism of the staff, noting unbeatable prices and a warm atmosphere.

Worst Review: A reviewer expressed frustration over their experience, detailing poor customer service interactions and a negative encounter with an employee, resulting in a decision to avoid returning in the future.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.