Zales Jewelers, located at 3701 McKinley Parkway Unit 306, Blasdell, NY 14219, operates in Erie County and specializes in a variety of jewelry services, notably engagement ring creation. Customers express a mix of sentiments; while some appreciate the knowledgeable staff and the quality of the jewelry, others highlight concerns over customer service and long wait times for ring resizing. The store has garnered 23 reviews, with many mentioning that it is a place for beautiful engagement rings and reasonably priced jewelry.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a mixed atmosphere, with approximately 42% positive, 17% neutral, and 41% negative responses.

Best Review:
Dan appreciated the store's clean environment and noted the great service he received while cleaning his rings and retrieving his warranty information.

Worst Review:
Paige expressed significant disappointment, stating that her engagement ring was kept for over a month for resizing, and she had to deal with poor service throughout the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.