New Generation Jewelers, located at 403 Main St Ste 430, Buffalo, NY 14203, is a family-owned jewelry store renowned for its exceptional service, particularly in engagement ring creation. With a commitment to customer satisfaction, the experienced staff, including Jason, guides clients through the process of selecting and customizing the perfect engagement ring. The store offers a range of services including jewelry repairs, watch battery replacements, and special orders, all tailored to meet the needs of its clientele.

The reviews reflect a generally positive sentiment toward the business, with many customers praising the friendly service, quality of work, and reasonable prices. However, there are some negative comments regarding customer service issues and product satisfaction, indicating some room for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 73%
Neutral: 20%
Negative: 7%

Best Review: A customer highlighted the outstanding customer service provided by Jason during the process of selecting an engagement ring, praising his kindness and helpfulness in alleviating stress.

Worst Review: Another reviewer expressed disappointment over a sizing issue with a jewelry repair, stating the service did not meet expectations and claiming a lack of support from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-------------------|
| Monday to Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |

Staff members include Jason.