Korona Jewelry, located at 1588 Hertel Avenue in Buffalo, NY, is a charming family-owned jewelry store with a rich history that dates back to 1900. Known for its dedication to custom engagement ring creation, Korona offers a seamless blend of traditional craftsmanship and modern design techniques. The current owners, Joseph Korona Jr. and his family, maintain the shop's legacy while ensuring a welcoming atmosphere for all customers.
The store specializes in handmade, designer, and custom jewelry, providing expert guidance throughout the entire design process. Customers often praise Korona's ability to listen to their ideas and help bring their dream rings to life, making it a special experience for those celebrating significant life events.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% remain neutral, and 10% have raised concerns regarding specific interactions.
Opening Hours:
- Tuesday to Friday: 11:00 AM – 4:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Julia appreciated her experience at Korona, noting how her fiancé designed a custom engagement ring and they received excellent service during their visits.
Worst Review: Shirl mentioned a negative encounter regarding customer service, feeling neglected when other customers arrived, and did not find the response from the store satisfactory.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 59