Bartolo's Jewelry Design & Repair, located in Oklahoma City, is a highly regarded jeweler known for its exceptional engagement ring creation and repair services. Situated at 8121 S. Western Ave. Suite F, this family-owned and operated business has been a staple in the jewelry community since 1983. With a focus on custom design, Bartolo's offers durable and beautiful jewelry pieces that reflect the customer's vision. The store prides itself on providing quality craftsmanship, with owner Issac Miranda continuing the family legacy after his father, Bartolo Miranda, retired.
Customers consistently highlight the knowledgeable and friendly staff, who excel in creating unique engagement rings tailored to individual specifications. Positive reviews frequently mention the shop’s excellent customer service and reasonable pricing, reflecting an impressive overall satisfaction among clients. However, there are occasional mentions of dissatisfaction regarding quality and service consistency.
Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%
Testimonials from various platforms illustrate strong positive experiences, with many praising the craftsmanship and personal service. However, a small portion of reviews express concerns about service quality after ownership transitioned.
Best Review:
April commended Bartolo's for its unbeatable customer service and quality, stating that the staff exceeded her expectations for her custom jewelry design.
Worst Review:
Dana expressed disappointment with the recent service quality, feeling that the craftsmanship had declined since the new management took over, indicating a desire to seek alternatives for her future jewelry needs.
Operating Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Issac Miranda
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.