CNS Jewelry & Watch Repair, located at 2501 W Memorial Rd Ste 231, Oklahoma City, OK, specializes in jewelry and watch repair services. Situated in the vibrant Quail Springs Mall area of Oklahoma County, this store offers a variety of services, including jewelry cleaning, watch part repair, and engraving.
From the start, the team at CNS Jewelry & Watch Repair is passionate about providing quality service. Customers often appreciate the promptness with which they handle repairs, especially for minor watch battery replacements. However, the customer experience can be mixed; while some rave about the quick turnaround and excellent craftsmanship, others have shared concerns about the customer service and communication, particularly regarding engagement ring resizing and the handling of refunds.
Customer Sentiment: Approximately 60% of patrons express high satisfaction with their experiences, while 20% have reported neutral feelings, and about 20% have faced issues with service.
Opening Hours:
Monday to Saturday: 11:00 AM – 7:00 PM
Sunday: 12:00 PM – 6:00 PM
Best Review: Matt praised CNS for their quick and affordable service, mentioning how they completed a watch repair in just 15 minutes for only $5, showcasing their efficiency.
Worst Review: Ken expressed disappointment over a poor interaction with staff regarding a refund policy, describing an unhelpful and confrontational experience that left him feeling frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 16
Store Phone Number: 4057525005