Kay Jewelers, located in Quail Springs Mall at 2501 W Memorial Rd., Unit 247, Oklahoma City, OK 73134, is a prominent jewelry retailer renowned for its engagement ring creation services. The store operates in Oklahoma County and can be reached at (405) 752-2840. The knowledgeable staff, including friendly associates like Don, Millie, and Mickey, are dedicated to helping customers find the perfect engagement ring, offering personalized assistance throughout the process. Kay Jewelers provides a wide selection of fine jewelry, including custom and special order options, repair services, and diamond upgrades.

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**Overall Sentiment from Online Customer Reviews:**
Positive: 62%
Neutral: 20%
Negative: 18%

Customers generally appreciate the service provided by the staff, noting their helpfulness and friendly attitude, particularly during the engagement ring selection process. However, some reviews indicate concerns regarding product quality and customer service experiences that detracted from the overall experience.

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**Best Review:**
A customer praised Don for exceptional service, highlighting his ability to provide suggestions that made the search for the perfect engagement ring enjoyable and straightforward.

**Worst Review:**
Another customer expressed dissatisfaction with their experience at Kay Jewelers, criticizing poor quality control on their purchased engagement ring and expressing frustration with the customer service received from the management.

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*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

**Staff Members Mentioned:**
Don, Millie, Mickey