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J. Thomson Custom Jewelers, located at 5770 Northwest Expy Ste 101, Oklahoma City, OK 73132, is renowned for its expert engagement ring creation services. The owner, Jeffrey Thomson, along with a skilled team of four contract jewelers and two on-site jewelers, showcases over 15,000 unique designs since their establishment in 1993. Their team emphasizes a personalized approach to jewelry design, utilizing modern techniques and technology.
The store operates in Oklahoma County, offering custom design, repair services, and a satisfaction-focused customer experience. Known for their friendly and knowledgeable staff, clients appreciate how they guide engagement ring selections, creating pieces tailored to individual styles. Reviews indicate a strong commitment to quality and craftsmanship, especially for unique and sentimental pieces.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
J. Thomson Custom Jewelers has garnered 244 reviews. Most customers commend the exceptional service, innovative designs, and quick turnaround times, highlighting the care taken in creating custom engagement rings. However, there are occasional negative remarks related to project timelines and execution, as one client experienced issues with a replica band that did not meet expectations.
Best Review:
Joshua praised the jewelers for their wonderful customer service and stunning work, specifically mentioning a custom-designed ring that matched his wife’s vision perfectly.
Worst Review:
Devona expressed dissatisfaction with her experience, detailing a series of missteps during the creation of a matching band for her engagement ring, including delays and unsatisfactory quality in the final product.
Operating Hours:
| Day | Hours |
|-------------|--------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 244
Store Phone Number: 4054956610
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