My Ngoc Jewelry, located at 2429 N Classen Blvd, Oklahoma City, OK 73106, is a jeweler specializing in engagement ring creation and other jewelry services. The shop is well-regarded for its extensive selection of 14k, 18k, 22k, and 24k gold as well as GIA certified diamonds. The staff, including the seemingly hands-on owners, are noted for providing custom-designed jewelry and jewelry repair services.
Operating in Oklahoma County, My Ngoc Jewelry enjoys a mixed reputation based on 54 reviews. Customers frequently praise the knowledgeable and friendly service, highlighting fair pricing and a great selection of jewelry as key positives. However, there are significant negative reviews regarding customer service, with multiple customers reporting uncomfortable experiences related to perceived bias and rudeness from staff.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%
Best Review: A customer named Kimberley appreciated the helpfulness of the staff while selecting a ring, noting the good quality of the jewelry.
Worst Review: Charles expressed discontent regarding his experience, feeling unwelcome when he visited the store.
Operating Hours:
Monday to Sunday: 10:00 AM – 6:00 PM
Staff: Notable mentions include the owners but no specific names are provided.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 54
Store Phone Number: 4055250877