Ben Bridge Jeweler, located at 1530 5th Ave, Seattle, WA 98101, is renowned for its exceptional service in creating engagement rings and a wide variety of fine jewelry. With over 500 reviews, this family-run jeweler combines a rich history dating back to 1912 with a modern focus on customer satisfaction. They offer a curated selection of high-quality diamonds, gemstones, and luxury watches, making them a premier destination for couples seeking the perfect engagement ring.
The skilled staff, including well-regarded associates like Shari and Zach, are known for their professionalism and dedication to providing a personalized shopping experience. Positive reviews highlight the friendly service, expertise in helping customers select the ideal piece, and the quality of the products offered. Customers appreciate the extensive selection and the comfortable atmosphere while discussing their jewelry needs.
Despite the overwhelmingly positive experiences, some negative feedback points to issues such as pressure in the sales environment and challenges with order fulfillment. However, most reviews reflect a strong appreciation for the knowledgeable staff and their attention to detail.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Deborah praises the staff for their exceptional service in sourcing a unique sapphire ring. She appreciated the personalized updates throughout the process and felt the team was dedicated to her satisfaction.
Worst Review:
Deantha shared disappointing experiences regarding poor communication during repairs and a feeling of being pressured during the sales process, which left her reluctant to return.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Hours of Operation |
|-------------------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |
Staff members mentioned include Shari and Zach.
Positivity Score: 90%
Total Customer Feedback Reviewed: 500