Washington Gems and Jewelry, located at 1424 4th Ave, Ste 930, Seattle, WA 98101, is an esteemed jewelry store known for its exceptional engagement ring services. With a strong reputation built over nearly three decades, the shop is operated by Susan, whose dedication to customer care and honesty garners significant praise. The store specializes in crafting beautiful engagement rings and provides personalized service aimed at educating clients about their purchases.

Customers commend Washington Gems for its welcoming atmosphere, noting that Susan goes above and beyond to ensure each client feels valued, regardless of their budget. The extensive knowledge of diamonds and commitment to quality creates a positive shopping experience, leading to many loyal customers returning for their jewelry needs.

Amassed reviews indicate a generally favorable perception of the business, with many highlighting the honesty and personalized service received. However, there are few mentions of the store's limited online presence, which some customers feel should be more prominent.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Jennifer noted that Susan and her team truly put customer care at the forefront, showcasing unmatched honesty and knowledge in engagement ring selection.

Worst Review:
No specific worst review was found; the overwhelming sentiment was positive.

Operating Hours:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.