Graham Jewelers, located at 7114 Martin Luther King Jr Way S Ste 100, Seattle, WA 98118, is a distinguished jeweler known for its exceptional engagement ring creation and personalized service. The shop has been serving Seattle's jewelry needs since 1997 and is renowned for crafting custom jewelry, including rings, chains, and pendants. The owner, AnhTuan Nguyen, brings over 30 years of experience to the table and is frequently praised for his craftsmanship and attentive customer care.
The store operates Monday through Saturday from 10:00 AM to 5:00 PM and is closed on Sundays. Customers appreciate the welcoming atmosphere and high-quality repairs and designs, often leaving satisfied with their engagement rings and other jewelry necessities. However, some reviews indicate concerns over pricing and customer service consistency, reflecting a mix of experiences among clients.
Overall Sentiment from Online Customer Reviews:
Positive sentiments comprise approximately 65%, while Neutral responses make up 25%, and Negative sentiments account for 10%. This suggests a generally favorable perception of the services offered, despite some reservations from specific customers.
Best Review: Amy Cecelia highlights the expertise of Mr. Nguyen in replacing the center stone of her engagement ring, noting fast, friendly service and a reasonable price, leading to a very satisfied outcome.
Worst Review: Anahi S. expressed disappointment over a custom engraving service, mentioning issues with the order process and overcharging, which resulted in a negative experience regarding the product she received.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: AnhTuan Nguyen
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 34
Store Phone Number: 2067256569