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Pacific Gem Inc., located at 2107 Elliott Avenue, Suite 209 in Seattle, WA, has earned a reputation as a trusted destination for those seeking custom engagement rings. Operating in King County, this jewelry shop, founded in 1979, combines personalized service with skilled craftsmanship to create lasting memories for their clients.
Owners Dave and Rose Stone are known for their friendly and welcoming approach, often forming close relationships with their customers. The team is comprised of experienced gemologists and designers who are dedicated to helping couples bring their unique visions to life. Many reviews highlight the genuine care the staff shows, emphasizing how they take the time to understand individual desires and guide clients through the engagement ring creation process.
Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while 10% feel neutral and another 10% report issues with specific experiences.
Opening Hours:
Monday to Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Mick praised the exceptional personal service and quality of the rings, expressing gratitude for the knowledgeable approach the owners took to create a unique piece for him.
Worst Review: Julie raised concerns about her experience with the owner, describing feeling pressured during a trade-in and being dissatisfied with the value received, leading her to advise caution to potential customers.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 21
Store Phone Number: 2064487700
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