VSP Jewelry Design Gallery, located at 17171 Bothell Way NE, Lake Forest Park, WA 98155, operates in King County and welcomes clients in need of custom jewelry designs and services, particularly for engagement rings. With over 30 years of experience, the gallery specializes in creating unique, bespoke engagement rings and offers jewelry repairs that can often be completed while you wait. Their phone number is (206) 367-7310, and they are open Monday through Saturday from 10:00 AM to 6:00 PM, remaining closed on Sundays.
In reviewing a total of 4 customer reviews, there is a mix of sentiments regarding the gallery's services.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
Customers appreciate the craftsmanship and quick turnaround time on repairs, praising the attentive service from the owners and staff. On the other hand, some have reported inconsistent customer service, citing experiences where the staff was perceived as rude or dismissive, coupled with concerns about pricing.
Best Review:
Melanie shared her positive experience, highlighting the swift and excellent service she received when restoring a family heirloom necklace. The quality of the work and pricing impressed her, making her eager to return for future needs.
Worst Review:
Paige expressed dissatisfaction with her visit, particularly noting that she found the service to be lacking, specifically pointing out rudeness from the owner's wife, which negatively impacted her experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff:
Yee-man Lee - Owner/Designer
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 2063677310