Western Jewelry and Coin Exchange, located at 4210 SW Alaska St, Seattle, WA 98116, offers a unique blend of services, specializing in the creation of custom engagement rings and high-end jewelry. Customers appreciate the friendly and knowledgeable staff, including owner Gilbert D., who are dedicated to delivering high-quality craftsmanship and exceptional customer service.
The jeweler is known for its quick and expert watch repair services, alongside a diverse selection of vintage and luxury watches, ensuring clients receive thorough assistance with their jewelry needs. The store has been positively highlighted for reasonably priced services, including watch battery replacements and repairs. However, some reviews suggest inconsistency in communication and service quality, particularly regarding repair expectations.
Reviews collected for this overview number 39.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
Anthony praised the jeweler for their high integrity and exceptional customer service, highlighting the quick repair of his watches and the fair pricing on luxury items like Rolexes.
Worst Review:
A reviewer named Roman expressed dissatisfaction with communication issues and indicated that the repairs he had done were not lasting, thus requiring multiple visits to resolve simple issues.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|----------------------|
| Monday: Closed |
| Tuesday: 11:00 AM - 6:00 PM |
| Wednesday: 11:00 AM - 6:00 PM |
| Thursday: 11:00 AM - 6:00 PM |
| Friday: 11:00 AM - 6:00 PM |
| Saturday: 11:00 AM - 4:30 PM |
| Sunday: Closed |
Staff members mentioned: Gilbert D.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 39
Store Phone Number: 2069384905