Fox's Seattle is a renowned jewelry store located at 405 University St, Seattle, WA 98101, operating in King County. Known for its exceptional engagement ring creation services, Fox's Seattle has been a staple in the community since its establishment in 1912. The store prides itself on offering a curated selection of unique and high-quality jewelry, with a focus on remarkable craftsmanship and personalized service.
The dedicated team at Fox's includes knowledgeable staff members who are described as friendly and helpful, providing an outstanding customer experience. Engagement rings can be custom-designed, ensuring that couples find the perfect fit to symbolize their love. Additionally, the store supports a variety of jewelry repairs and maintenance services.
Review insights indicate mixed sentiments regarding the customer experience. A total of 68 reviews were analyzed, with positive sentiments accounting for approximately 85%, neutral sentiments at 10%, and negative sentiments at 5%. The positive feedback highlights the quality of service, professionalism, and the beautiful selection of jewelry. However, there are concerns regarding upselling tactics, with some customers feeling pressured during their visits.
**Opening Hours:**
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members Mentioned:**
Zoey M.
Best Review:
A customer praised Fox's for their incredible customer service and the unique pieces available. They expressed their satisfaction after purchasing matching gold earrings and a stunning gold boa necklace, noting the staff's helpfulness in transforming their jewelry collection.
Worst Review:
In a critique, a reviewer expressed disappointment over an experience where they felt pushed into unnecessary repairs on their engagement ring, which they later found to be unwarranted.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 68
Store Phone Number: 2066232528