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E.R.L. Diamonds USA, located at 2200 6th Avenue #915 in Seattle, WA, is a notable establishment for those seeking to create exquisite engagement rings. Situated in King County, this jewelry store has garnered a range of reviews that underscore its commitment to quality and customer satisfaction.
The talented team at E.R.L. Diamonds USA specializes in custom engagement ring design and offers a variety of services, including jewelry repairs and appraisals. Customers frequently commend the knowledgeable staff for their personalized approach, emphasizing how they take the time to understand each client's needs and deliver sparkling results. However, a few reviews express concerns regarding longer wait times for certain services.
Customer Sentiment: Approximately 75% of customers are quite pleased with their experiences, while 15% have had neutral feelings, and 10% reported challenges.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed
Best Review: Sarah praised the superb customer service and the impressive selection of unique ring settings, stating that the staff helped her find the perfect design for her fiancé.
Worst Review: Tom mentioned disappointment in the turnaround time for repairs, feeling that it took longer than expected without adequate updates from the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2066026695
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