Turgeon Raine Jewelers, located at 1300 5th Ave, Seattle, WA 98101, operates in King County and specializes in creating exquisite engagement rings. The store has garnered attention for its unique designs and exceptional craftsmanship, making it a preferred choice for couples looking for personalized jewelry. The knowledgeable staff, including members like Richard and Nicole, have been highlighted for their attentive service, providing a non-pressured, luxurious shopping experience.
Positive reviews emphasize the quality of the jewelry, with many customers commenting on the stunning selection and the ability to customize pieces to meet individual tastes. The supportive and friendly atmosphere is frequently noted, especially in how staff engages with clients, ensuring that every detail is considered in ring design.
However, there are mentions of high prices, which may not suit everyone's budget, and a few reports of customer service issues, including delayed responses regarding repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Review coverage includes a total of 181 reviews that provide a nuanced perspective on the jeweler's services.
Best Review:
Rachel spoke highly of the outstanding customer service she received during her engagement ring redesign. She appreciated the attentive staff and their ability to fulfill her specific design requests, making her feel valued throughout the process.
Worst Review:
Patrick expressed dissatisfaction with the service after his wedding ring was damaged by a staff member during polishing. He felt neglected when he sought assistance for corrections, reporting a lack of follow-up from the management.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
- Monday: Closed
Staff mentioned: Richard, Nicole.