Menashe & Sons Jewelers located at 4532 California Ave SW, Seattle, WA 98116, is a prominent and family-owned jewelry store in King County, specializing in custom engagement rings and unique jewelry pieces. The store offers a wide range of services including jewelry and watch repair, custom design, and estate jewelry appraisal. Menashe & Sons has a strong reputation for their customer-centric approach, with knowledgeable staff dedicated to providing personalized service.
The reviews collected from various platforms total 151, showcasing a mix of experiences. Notably, many customers have praised the store for its friendly atmosphere and exceptional service during the engagement ring creation process. Reviewers frequently commend Josh, part of the Menashe family, for his patience and skill in helping customers design their dream rings.
However, some feedback indicates a less favorable experience, particularly regarding inconsistent customer service. A few customers expressed dissatisfaction with perceived rudeness and delays in service.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: A customer highlighted the exceptional support provided by Josh at Menashe & Sons, who expertly helped them create a unique engagement ring that perfectly matched their vision.
Worst Review: One customer recounted a negative experience with the staff's attitude during a visit, feeling dismissed and encountering rude behavior during the interaction regarding a ring sizing.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Jack Menashe
- Josh Menashe
- Joanna Menashe
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 151
Store Phone Number: 2069324272