Benson's Jewelers, located at 3811 S Cooper St Ste 2192, Arlington, TX 76015, specializes in engagement ring creation and offers a variety of jewelry services. With a contact number of (817) 557-3169, this jeweler provides customers with options for custom designs as well as traditional engagement rings.

The store operates in Tarrant County and is known for offering jewelry repair services. Staff members like Liz have garnered mixed reviews with some customers praising her excellent customer service, while others have raised concerns about the quality of jewelry and repair services. Multiple reviews indicate a lack of consistency in customer experience, which makes it essential for potential customers to evaluate their own needs and expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 20%
Negative: 50%

This summary reflects the findings of 73 total customer reviews, indicating that while some patrons appreciated the customer service, many others reported negative experiences related to product quality, customer service issues, and unmet promises.

Best Review:
A customer named Tynika described her experience positively, highlighting the exceptional customer service provided by Liz, which left her very pleased with her visit.

Worst Review:
Another customer, Erica, expressed dissatisfaction with the store, indicating that she had multiple issues with an engagement ring purchase, including poor quality and unhelpful staff.

| Opening Hours |
|-----------------|
| Saturday 11 am – 9 pm |
| Sunday 12 pm – 6 pm |
| Monday 11 am – 8 pm |
| Tuesday 11 am – 8 pm |
| Wednesday 11 am – 8 pm |
| Thursday 11 am – 8 pm |
| Friday 11 am – 9 pm |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.