Robinson Jewelers is located in Arlington, Texas, specifically at 3811 S Cooper St Suite 2313. The store specializes in various jewelry services, prominently featuring engagement ring creation tailored to individual preferences. Customers have noted the welcoming atmosphere and helpful service offered by the staff, who are committed to providing quality jewelry and repair services.
Review analysis indicates a mixed sentiment based on 35 reviews reviewed. The overall customer feedback reflects a predominance of positive experiences regarding customer service and quality, with a notable portion of the reviews expressing dissatisfaction with service quality and product durability.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive reviews commonly highlight the attentive staff and the broad selection of engagement rings, emphasizing the personalized approach taken during the creation process. However, some negative sentiments express frustration over mishandled repairs and issues regarding product integrity.
Best Review: Viola commended the jeweler for consistently providing high-quality jewelry and services over the years, mentioning satisfactory appraisals and reasonable pricing.
Worst Review: Sharon described a troubling experience involving mishandling of her Movado watch, leading to noticeable damage and lack of proper communication from the staff during the service.
Opening Hours:
- Wednesday: 11 am - 8 pm
- Thursday: 11 am - 8 pm
- Friday: 11 am - 9 pm
- Saturday: 11 am - 9 pm
- Sunday: 12 pm - 6 pm
- Monday: 11 am - 8 pm
- Tuesday: 11 am - 8 pm
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 35
Store Phone Number: 8174720071