Dallas Gold & Silver Exchange is a prominent jewelry store located at 2620 W I-20 Ste 103, Grand Prairie, TX 75052, serving the Dallas County area. Specializing in engagement ring creation, the store boasts a wide selection of fine jewelry and diamonds, aiming to cater to all customer needs, including custom design and resizing services.
With a reputation that is mixed, the establishment has garnered attention through 7 customer reviews. Positive feedback highlights the knowledgeable and friendly staff who are recognized for their expertise and quality service. Customers have praised the efficient resizing process and the fair prices offered. However, some reviews reflect dissatisfaction, particularly regarding low offers for gold and perceived poor customer service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%
Highlight Reviews:
Best Review: Sandra R. commended the store for speedy service and great prices, specifically noting a successful resizing of her wedding band in under a week.
Worst Review: Tyrone D. expressed disappointment in the low offers for his items and a lack of negotiation from the staff, feeling that his time was wasted during his visit.
Operating Hours:
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 64%
Total Customer Feedback Reviewed: 7
Store Phone Number: 8175051005