Hoang Son Jewelry, Arlington, TX

Hoang Son Jewelry is a family-owned jewelry store in Arlington, Texas, specializing in high-end diamond products, particularly in the creation of custom engagement rings. The store features an array of beautiful designs and employs knowledgeable staff, including an in-house GIA Graduate Gemologist, ensuring that customers receive expert guidance throughout the purchasing process. Customers appreciate the transparency and professionalism shown by the owners, as they have the tools to validate the quality of their products using testing methods such as gold testers and microscopes. Located in Tarrant County, this jeweler is well-regarded for its quality craftsmanship and customer-friendly approach.

At the time of review, a thorough examination of 357 customer reviews revealed a generally positive impression of the establishment, showcasing satisfaction with the quality of service and products. However, some negative experiences were noted regarding customer service standards.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

Opening Hours:
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: Closed
Saturday: 10:00 AM - 6:00 PM
Sunday: 10:00 AM - 6:00 PM

Located at 2525 E Arkansas Ln Ste 217, Arlington, TX 76010, the contact number is (817) 801-4481.

Staff members mentioned in the reviews include Matt and Jennifer.

Best Review: A customer highlighted their exceptional experience with a custom engagement ring, praising the gemologist for selecting the perfect diamond while providing valuable insights into the options available.

Worst Review: A customer expressed disappointment with the perceived level of service, reporting a negative encounter that felt unwelcoming and described as unprofessional.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.