Offering a diverse range of services, First Cash Financial Services, located at 501 N Collins St, Arlington, TX 76011, specializes in engagement ring creation in addition to providing various pawn and retail services. This store operates under the leadership of its dedicated staff, known for their commitment to customer service, although experiences can vary significantly.
With a total of 43 reviews, the overall sentiment from online customer reviews indicates a mixed atmosphere. The distribution of sentiments is approximately 40% positive, 20% neutral, and 40% negative.
Positive reviews often highlight the store's friendly service and well-priced items, with customers appreciating the helpfulness of the staff. However, some negative feedback points to issues with customer service and irregular pricing practices, where clients felt they were not treated fairly or received inaccurate information.
Opening Hours:
- Monday to Saturday: 10 AM - 7 PM
- Sunday: Closed
Staff Mentioned:
- Pablo (current manager)
Best Review: A positive review from Tiffany praised the new manager, describing him as knowledgeable and providing the best deals in town, along with excellent customer service.
Worst Review: On the contrary, a negative experience shared by Layla detailed extreme dissatisfaction with the staff, indicating a lack of professionalism and poor customer service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 43