Diamonds & Designs, located at 2200 W Park Row Dr #100, Pantego, TX, is a cherished jewelry store that has been a staple in the Dallas-Fort Worth area since 1986. This family-owned business specializes in custom engagement rings and fine jewelry, and they pride themselves on their decades of experience and personal touch.
Led by Dan Morales, an expert in jewelry design, the team is well-regarded for their craftsmanship, offering services like custom designs, ring sizing, and appraisals. Customers appreciate the warm and inviting atmosphere, where the staff genuinely listens to their needs and brings their visions to life. The store's commitment to quality and customer satisfaction is evident, with many highlighting the beautiful, unique pieces and the friendly service.
Customer Sentiment: Approximately 80% of customers report high satisfaction with their experiences, while 10% have shared neutral feelings, and another 10% mentioned challenges with service delivery.
Opening Hours:
- Monday to Friday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 6:00 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed
Best Review: Patricia praised the exceptional service at Diamonds & Designs, especially highlighting how her wedding ring was transformed and resized beautifully, making it feel brand new.
Worst Review: Celina expressed disappointment with the time taken for a ring resize, feeling that communication could have been clearer regarding the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.