Zales Jewelers - the Parks at Arlington, Arlington TX

Zales Jewelers, located at 3811 S Cooper St, Ste 2064, Arlington, TX 76015, is a prominent destination for engagement ring creation and other fine jewelry services in Tarrant County. With a phone number of (817) 472-6767, this jeweler prides itself on offering a diverse selection of diamond and precious jewelry, along with personalized services such as custom jewelry creation, jewelry repair, and cleaning services.

The store has received a considerable amount of feedback, with 377 reviews available for analysis. Many customers have praised the attentive and knowledgeable staff, particularly highlighting the exceptional service provided during the engagement ring selection process. The ambiance of the store and its commitment to customer satisfaction have resonated positively with many visitors.

However, there have been some mixed reviews regarding customer service experiences, particularly related to response times and service attentiveness during busy periods. This contrast in feedback allows potential customers to set realistic expectations regarding their shopping experience.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Best Review:** Frances commended the store for its knowledgeable staff, emphasizing the great customer service she received while selecting jewelry.

**Worst Review:** Kim expressed dissatisfaction, mentioning a lack of acknowledgment from the staff despite standing at the register, which she described as a disappointing customer service experience.

| Hours |
|------------------------|
| Thursday: 11:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 8:00 PM |
| Tuesday: 11:00 AM - 8:00 PM |
| Wednesday: 11:00 AM - 8:00 PM |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.