Blue Nile Store - Bellevue Square, Bellevue, WA

Blue Nile is a notable jewelry showroom situated at 177 Bellevue Sq, Bellevue, WA 98004, in King County. With a reputation built over years, it specializes in engagement ring creation, offering a diverse array of styles that cater to different tastes. The knowledgeable staff assist customers through the process of selecting the perfect piece, and although the store operates as a showroom where purchases are made online, the personal service provided is emphasized.

Operating hours are as follows:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

Customers have shared a mixed sentiment regarding their experiences. Positive remarks often highlight the attentive service from staff members like Joe and Michael, who are praised for their helpfulness and professionalism. However, several negative reviews reflect dissatisfaction with customer service, especially concerning communication and product quality.

Overall Sentiment from Online Customer Reviews:
- Positive: 52%
- Neutral: 23%
- Negative: 25%

Highlight Reviews:
Best Review: A customer appreciated the enthusiastic and patient service received at Blue Nile, particularly noting how informative and helpful the staff were when selecting an engagement ring. This individual felt reassured during the process and left with a beautiful ring.
- Review by Holli F.

Worst Review: Another customer had a disheartening experience where a promised ring was significantly delayed, causing distress, especially as it was intended as a surprise. The lack of prompt communication led to frustration with the service received.
- Review by Kevin B.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.