Joseph Jewelry, located at 10129 Main St #107, Bellevue, WA 98004, is a premier jeweler known for its exceptional engagement ring creation and superior customer service. With a commitment to craftsmanship and personalized designs, this family-owned business offers a wide range of services including custom engagement rings, wedding band design, jewelry repair, and restoration. The team, led by owner Joseph and staff members like Danny, Erich, and Christine, provides a supportive and informative experience, guiding clients through every step of the design process. The store has garnered a stellar reputation, reflected in its impressive 778 reviews, showcasing a dedication to detail and client satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Highlighting the general atmosphere, reviews frequently praise the friendly and knowledgeable staff, quick turnaround times, and the ability to create one-of-a-kind pieces tailored to individual preferences. However, some customers have experienced challenges with resizing and repairs, though many report that the staff promptly addressed their concerns.
Best Review: A customer named Joshua expressed extreme satisfaction with the custom jewelry he received, noting that his second experience with Joseph Jewelry cemented its reputation for quality.
Worst Review: Dianna detailed disappointment after a resizing experience that didn't meet her expectations, though she acknowledged the store's desire to resolve the matter.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 778
Store Phone Number: 4254538258