J. Lewis Jewelry, located at 10575 NE 12th St, Bellevue, WA 98004, operates in King County and offers a comprehensive range of services focused on the creation of custom engagement rings. With a phone number of (425) 455-2204, this family-owned jeweler is well-regarded for its personalized approach to customer service, ensuring that clients feel comfortable and valued throughout their buying journey. The knowledgeable staff, including owner Jill Lewis, are highlighted for their expertise and ability to create stunning, one-of-a-kind pieces that reflect individual styles and budgets.

Reviews indicate that the store garners positive sentiment, with an impressive overall score of 95%. Customers appreciate the attentive and friendly service, quick turnaround times for repairs, and the quality of the custom jewelry created. However, some negative reviews were noted, particularly regarding instances where customers experienced issues with ring settings and service resolution.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

The store currently has a total of 78 reviews, with a commendable reputation stemming from a variety of positive feedback emphasizing the welcoming atmosphere and quality craftsmanship. Nonetheless, there are a few reports of dissatisfaction regarding certain repairs and service follow-ups.

Best Review:
Danielle highlighted the exceptional service received at J. Lewis Jewelry, praising the staff's professionalism and expertise, noting how welcoming and educational the team was throughout the engagement ring selection process.

Worst Review:
Jen expressed disappointment with her wedding ring reset, stating that the jeweler did not adequately address the misalignment of the diamonds and felt that the resolution offered was unsatisfactory.

Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members:
- Jill Lewis

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.