Hernandez, J Chapa, Jewellers, Bellevue, WA

J. Chapa Hernandez Jewelers is a distinguished jewelry store located in Bellevue, WA. Known for its exquisite craftsmanship, the shop specializes in creating custom engagement rings tailored to each client’s vision. With over 45 years of design experience, owner J. Chapa Hernandez is praised for his attention to detail and creativity. Customers have noted the diverse selection of precious and semi-precious gems, along with a keen eye for unique designs.

Services include custom jewelry design, gem setting, resizing, and repair. The store operates in King County and prides itself on delivering superior quality and innovation in each piece. The welcoming atmosphere and artistic expertise make it a notable choice for those seeking personalized engagement rings.

Reviews collected indicate a total of 22. Positive feedback highlights exceptional craftsmanship, customer service, and the ability to create custom designs that impress clients. However, some negative reviews express experiences of unprofessionalism and communication issues, particularly concerning timelines and pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 23%
Negative: 14%

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 7:00 PM |

Staff member mentioned: J. Chapa Hernandez

Best Review:
One reviewer commended the jeweler for transforming important cufflinks into a stunning pendant while highlighting exceptional attention to detail and customer care.

Worst Review:
Another customer shared a troubling experience regarding the service and communication when having a ring resized, noting a particularly unpleasant interaction with the owner that left them disappointed.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.