Dayle May Jewelers, located at 208 Manufacturers Rd, Chattanooga, TN, is known for its engagement ring creation services and a closely-knit community feel. This jewelry store has garnered attention in Hamilton County, accumulating a mix of customer reviews that showcase both their strengths and challenges.
Under the guidance of David Tessmann, the store presents a friendly atmosphere where staff members often engage with customers to understand their desires when it comes to designing the perfect ring. Many patrons appreciate the personalized service, noting that the team offers hands-on assistance and valuable insights throughout the jewelry-making process. However, there have been reports of inconsistencies regarding availability, with some customers experiencing closures during business hours and difficulties in communication.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Best Review: Haley praised the quick and friendly service she experienced while getting her engagement ring resized, feeling delighted with the outcome.
Worst Review: Alex raised serious concerns about the unresponsiveness of the store regarding his jewelry left for repairs, prompting him to file a police report after being unable to reach anyone for a prolonged period.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 21