Kay Jewelers Northgate Mall, Chattanooga, TN

Kay Jewelers, located at 302 Northgate Mall Dr, Chattanooga, TN 37415, is a retail destination renowned for its extensive selection of engagement rings and fine jewelry. With a phone number of +1 423-874-0728, this store provides various jewelry-related services in Hamilton County.

The store has garnered a total of 27 customer reviews, reflecting a diverse range of experiences. Positive reviews highlight the attentive customer service and beautiful selection of rings, emphasizing the staff's willingness to assist customers in finding the perfect piece. However, some negative feedback points to issues such as lack of product knowledge among staff and dissatisfaction with product durability.

Overall Sentiment from Online Customer Reviews:
The overall sentiment based on the collected reviews indicates a balanced response, with approximately 60% positive, 20% neutral, and 20% negative sentiments.

Best Review:
A customer noted the exemplary service received and expressed happiness with their engagement ring purchase, highlighting the staff’s helpfulness.

Worst Review:
Another review discussed disappointment with the quality of the jewelry, indicating that the customer faced issues with a necklace chain breaking multiple times.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

- **Operating Hours**:
| Day | Hours |
|------------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | Closed |

Staff members mentioned in reviews include various associates, but specific names were not provided.