Goss Company Jewelers in Chattanooga TN

Goss Company Jewelers, located at 1925 Gunbarrel Rd, Ste 117 in Chattanooga, TN, specializes in creating custom engagement rings and offers a variety of jewelry services. This locally-owned store has been serving the community for over 25 years, providing attentive and personalized service that customers appreciate.

Charlie Goss leads a dedicated team known for their craftsmanship and commitment to customer satisfaction. Many patrons have shared their delightful experiences, especially when it comes to designing unique engagement rings. A key highlight is the staff's ability to listen and respond to individual preferences, ensuring that every piece is special. However, some reviews indicate that a few customers have faced delays in service or communication issues, which can be a slight bump in an otherwise positive customer experience.

Customer Sentiment: Roughly 80% of customers express high satisfaction with their engagement ring services, while 10% have shared neutral experiences and 10% encountered some challenges.

Opening Hours:

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Molly praised the store for creating a unique and beautiful setting for her engagement ring, noting the excellent communication and collaborative process throughout.

Worst Review: Jonathan expressed disappointment with the customer service, feeling that his inquiries about earrings were not adequately addressed, leading to a frustrating experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.