Wright Jewelers, located at 6311 East Brainerd Rd, Chattanooga, TN 37421, is a family-owned jeweler renowned for its exceptional engagement ring creation and jewelry services. This local business prides itself on providing personalized, friendly service, with a team led by Ray Wright, a master jeweler. With over 30 years in the industry and a solid reputation in Hamilton County, they offer a range of services including custom designs, appraisals, and jewelry repairs, ensuring all craftsmanship is performed in-house.

The store has garnered 27 reviews, reflecting a mix of customer experiences.

Overall Sentiment from Online Customer Reviews:
The general response from customers is primarily positive, with approximately 75% positive sentiments, 15% neutral, and 10% negative sentiments. Customers appreciate the warm atmosphere, knowledgeable staff, and the high-quality craftsmanship, especially for engagement rings. However, some negative comments revolve around pricing concerns and the handling of certain repairs.

Best Review:
Ellen expressed deep satisfaction with the quality and pricing of Wright Jewelers’ work, noting that the service was exceptional and the staff was friendly and knowledgeable.

Worst Review:
Vicki reported discomfort during her visit, feeling pressured about the appraisal costs and receiving inadequate attention from staff, leading to a decision not to return.

**Store Hours:**
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.