Zales Jewelers at Hamilton Place in Chattanooga, TN, operates as a prominent destination for those seeking exceptional engagement rings and fine jewelry. Located at 2100 Hamilton Place Blvd., Ste. 118, Chattanooga, TN 37421-6017, this jeweler is well-regarded for its diverse selection and commitment to quality.
The store offers various services aimed at meeting the needs of customers, particularly in engagement ring creation. Customers can explore a range of styles, from classic to contemporary, and benefit from personalized consultations to design their perfect ring. Zales also provides repair services, cleaning, and inspection to maintain the beauty of its jewelry. Their knowledgeable staff, including associates like Tanya and Keema, are frequently highlighted for their helpfulness and ability to guide clients through the selection process.
Operating in Hamilton County, Zales Jewelers keeps convenient hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a mixed acceptance of the jewelry store, with approximately 56% positive, 20% neutral, and 24% negative sentiments based on the gathered reviews.
Best Review:
Amber commended Zales for its excellent service, stating that the store offered great prices and a fantastic warranty, expressing satisfaction with her experience due to helpful staff.
Worst Review:
Tyler expressed significant frustration with Zales, detailing multiple negative experiences in ring resizing and service, indicating that he would avoid future purchases from the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 66%
Total Customer Feedback Reviewed: 206
Store Phone Number: (423) 899-5107