Fink's Jewelers, located at 1950 Gunbarrel Road, Chattanooga, TN 37421, is a family-owned jewelry store that has been trusted for generations since its establishment in 1930. With a focus on engagement ring creation and a wide selection of designer jewelry, Swiss watches, and repair services, Fink's is well-regarded in Hamilton County. The skilled team offers personalized service to assist customers in selecting and customizing engagement rings, making every moment special.
Operating hours are as follows:
- Monday - Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Phone number: (423) 894-1188
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The reviews highlight a consistent theme of exceptional customer service, with many customers praising the knowledgeable staff and their ability to make the ring selection process enjoyable. However, a few reviews mention issues like delays in service and customer experiences lacking warmth.
Best Review:
Larry commended the staff for their kindness and helpfulness, noting the exceptional service and quality of work that made even a 45-year-old wedding band look new.
Worst Review:
Elizabeth expressed dissatisfaction, claiming the staff were rude and unwelcoming, which led her to believe she would never shop at this store again.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 627