Diamond Creations by Ramona El Cajon CA

Diamond Creations By Ramona, located at 751 Jamacha Rd, El Cajon, CA 92019, is a jewelry store renowned for its exceptional engagement ring creation and personalized service. With an impressive rating of 4.6 based on 13 reviews, Diamond Creations has become a go-to destination for couples seeking unique and custom-designed engagement rings. The owner, Ramona Bommer, is known for her creativity and dedication to customer satisfaction, making the design process not just a transaction but a memorable experience.

The store offers various services, including custom design, jewelry repair, and gold buying, ensuring that every customer's needs are met with expertise and care. Customers have praised the friendly staff, particularly noting the comfortable atmosphere and the willingness to work closely with clients in crafting their dream rings.

However, some customers have expressed concerns. There have been mentions of a mix-up with diamonds and dissatisfaction with improvements made to settings, indicating a need for vigilance in overseeing quality control.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

Best Review:
Collette highlighted the exceptional service provided by Ramona and her team in planning a surprise birthday gift, showcasing their commitment to customer satisfaction and personalized service.

Worst Review:
Teryn expressed disappointment when she found that her fiancé’s original engagement ring diamond was switched, resulting in trust issues regarding the integrity of the business.

**Opening Hours**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

Staff members recognized include Ramona Bommer, the owner.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.