Zakaria Jewelry is a well-regarded jeweler located in El Cajon, California, that specializes in creating stunning engagement rings and offers a range of services, including custom jewelry design and repairs. Known for its family-owned atmosphere since 1940, the store is helmed by experienced jewelers who pride themselves on exceptional customer service and quality craftsmanship. The shop earns high praise for its exquisite collection of wedding and engagement rings, along with its commitment to fair pricing and a wide selection of jewelry materials.
Located at 120 S Mollison Ave, Ste 101, El Cajon, CA 92020, Zakaria Jewelry can be reached at (619) 447-4225. The store operates from Monday to Friday, from 10:00 AM to 7:00 PM, and on Saturday from 10:00 AM to 6:00 PM, with Sundays being closed.
Overall, 66 reviews have been analyzed, where customers have expressed positive sentiments about the attentive service and the quality of the jewelry, particularly for engagement rings. However, some negative feedback relates to service inconsistencies and experiences with unfulfilled promises.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
A customer named Jessica praised the beautiful jewelry selection and exceptional customer service when she custom-ordered her husband's wedding ring, highlighting the owner's helpfulness and communication.
Worst Review:
A customer named Amira expressed dissatisfaction with the service, recounting multiple visits where the staff failed to remember her custom order and displayed a lack of professionalism.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
**Staff Members:**
- Jack
- Khaled Z.
Positivity Score: 85%
Total Customer Feedback Reviewed: 66
Store Phone Number: 6194474225